|Member Story: Little Compton Goes Big on Tech Implementation|
Little Compton Goes Big on Tech Implementation
As Director of Information Technology and a member of the town of Little Compton’s leadership team, Paul Benjamin is responsible for all aspects of technology resources for its close to 3,500 residents. This responsibility includes the Town Hall, police department, fire department and school district, where he ensures all systems are fully functional and operational – a job he does in concert with the team at OSHEAN.
On a day-to-day basis, Mr. Benjamin must strategically and tactically align the town’s technology capabilities with its business and educational objectives and long-term goals. From solutions architecture, system administration and support for everything from cloud software to network infrastructure, he strives to deliver end-to-end solutions in accordance with industry best practices. In a nutshell, he’s a busy guy and needs all the help he can get by partnering with organizations that can take a project and run with it.
For technology-related tasks, OSHEAN is his go-to partner. Despite a short period of time when Little Compton switched to a regional commercial carrier – and then switched back to OSHEAN a short time later – the town has relied on the OSHEAN team to enhance the educational experience for students. Two projects stand out in particular for Mr. Benjamin when the OSHEAN relationship was essential to providing uninterrupted technology services to students and faculty: a major school renovation project when teachers and pupils were transitioned between the main building and temporary structures, and following a funding award from RIDE in support of the state’s Wireless Classroom Initiative.
“We were able to build the necessary infrastructure per the state’s requirements on the wireless initiative as well as manage the move back into the school by pairing the two projects together,” said Mr. Benjamin. “Combined with transitioning to computer-based testing, having our technology backbone installed and working well was essential.”
In addition, Little Compton recently initiated Google Apps for Education to take advantage of new teaching resources. However, the use of those tools carried a potential bandwidth penalty for the school, and Mr. Benjamin sought a solution that would preserve access to Google Apps without counting against his bandwidth allotment from the state. OSHEAN was able to utilize Google’s Global Cache to speed up access to the applications without sucking up additional bandwidth.
“The service from both OSHEAN and a traditional service provider is good – but OSHEAN’s personal touch and overall customer service just goes above and beyond,” said Mr. Benjamin. “And with resources like the different member forums that OSHEAN sponsors at our disposal, we know OSHEAN can provide a solution for any need we may have.”